Legal Notice

Terms and Conditions

.Welcome to Zevor.co.uk. By using our website, you agree to the terms below.

1. Use of Our Website

Use the site only for lawful purposes.
We may update, change, or suspend the website at any time.

2. Intellectual Property

All content on Zevor.co.uk is owned by or licensed to us. You may not copy, reuse, or reproduce any content without our written permission.

3. Product Information

We aim for accuracy in product descriptions and images, but colours, sizes, and materials may vary slightly.
Jewellery may contain natural variations.

4. Orders & Payments

All orders are subject to availability and confirmation.
Prices may change without notice.
We may refuse or cancel orders if necessary, including for fraud prevention or stock errors.

5. Delivery

Delivery times are estimates only.
We are not responsible for delays caused by couriers, customs, or external factors.

6. Returns & Refunds (Jewellery Only)

Policy

Details

Returns Window

Customers must report any issues within 72 hours of receiving their jewellery.

How to Report

Email info@zevor.co.uk with your order number, clear photos, and a description of the issue.

Eligible Returns

Damaged items, incorrect items, or manufacturing faults.

Non-Returnable Items

Worn jewellery, personalised items, earrings (hygiene reasons), or items reported after 72 hours.

Refund Method

Refunds issued to the original payment method once the return is inspected and approved.

Return Shipping

Customer pays return shipping unless the item arrived damaged or incorrect.

7. Liability

We are not responsible for:

Damage caused by misuse, accidental damage, or wear and tear
Delays caused by couriers
Lost parcels after successful delivery
Indirect or consequential losses

Your statutory rights remain unaffected.

8. Privacy

Your information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

9. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled in the courts of England and Wales.

10. Contact Us

Email: info@zevor.co.uk
Phone: 07394 946357